VIRTUAL CLINIC GUIDELINES - welcome to the online practice clinic

There is no maximum or minimum time limit per session. All sessions need to be completed prior to the published closing time of the Clinic on the day.

ONLY CONDUCT VIRTUAL CLINIC SESSIONS USING CHROME OR FIREFOX INTERNET BROWSER 
- if you need help with this contact the College on 1300 880 885

The Evolve Virtual Clinic is designed for you to complete massage practice hours while being supervised by an Evolve College Trainer and Assessor. We trust you will enjoy using this state-of-the-art online practice platform - its a safe environment for you and your clients and you have access to the Trainer and Assessor for support and supervision while completing your practice hours. Please note that you are able to use your practical manual and the learning videos as support while completing sessions using the Virtual Clinic.

Undertaking clinical practice hours are an important part of successfully completing a massage qualification. There is a defined number of practice hours completed to ensure a high skill level and standard of professionalism. Students complete these practice hours through the online practice clinic. Sessions can be made up of all the processes involved with a massage treatment - in line with the level of skills that you have learned at any particular stage in your studies including:

• Preparing for treatment – setting up the Massage table or chair, preparing equipment and products
• Conducting client intake process – performing a client health history intake process where the client fills in the health history form. Not required for students completing sessions prior to completing Foundations of Massage 2 learning class or online equivalent at Subject 1 Module 3.
• Performing pre treatment assessment – including all types of pre assessment techniques such as palpation, range of motion testing (ROM) and verbal assessment. Pre- treatment assessment will apply for all practice sessions performed after students have completed the Foundations of Massage 2 learning class or online equivalent at Subject 1 Module 3.
• Performing massage techniques – including draping, massage preparation and application.
• Post massage procedures – advising the client, debrief and treatment completion plus clean up and 

An example treatment could be:

Evolve Virtual Clinic Requirements

To complete massage practice hours students need to meet the following requirements:

• Complete the minimum practice hours required for your qualification using your Evolve Virtual Clinic
• Complete practice hours as a student therapist with no fee charge or exchange of services for treatment.
• Ensure your massage clients are aged 18 years and over.
• SHOW Client Virtual Clinic Agreement Form for every session on camera.
• Ensure you massage a range of clients of variable age, gender and clinical presentation. Please note: massaging a single client is not acceptable for completing all supervised clinical hours. Contact the College on 1300 880 885 if you have any questions about or difficulty with accessing clients.
• Perform practical skills and sequences as taught to you by Evolve College including demonstrating the following techniques (during completing your hours, not required during every massage):

-  Effleurage
- Frictions
- Kneading
- Longitudinal gliding strokes
- Petrissage
- Compressions
- Tapotement
-  Vibrations

Students cannot use techniques or other modalities learnt outside of the Evolve College framework and are required to perform techniques and skills specifically according to what is taught on campus at Evolve College. The inclusion of other techniques and other modalities learnt outside of the Evolve College framework being performed during a Virtual Clinic session will result in the session not being approved.

• Provide treatments to a variety of clients including males and females in different stages of life with varied health presentations where possible. Clients must be over 18 years old. No children are permitted in the clinic.
• Complete a NEW Client Virtual Clinic Agreement Form for every session. Do not use an agreement form for more than one session on the same client. New treatment = new form.   
• Complete a pre treatment assessment for massages performed as per techniques taught to you by Evolve College (this requirement applies for practice sessions performed after students have completed the Foundations of Massage 2 learning class or online equivalent at Subject 1 Module 3 including:
  - Palpation
  - ROM
  - Relevant techniques
• Retain copies of Client History and Treatment Forms for sessions after the Foundations of Massage 2 learning module has been completed / class attended.

The actual hands-on massage might be between 15 and 60 minutes duration (longer may be required while you are developing new techniques). The additional components of the session such as preparing the room for the client, completing the client file and the client intake and completion are included in your session in addition to the massage component, along with safe cleaning and infection control both pre and post-hands-on massage.

All Virtual Clinic sessions need to be viewed live by an Assessor in order to be added to your Student Logbook. Therefore, it is important to note the following:

-Ensure that your camera is positioned correctly to provide a full view of both you and your client throughout the treatment, including pre and post-massage assessments. Please note that client undressing and dressing is not to be visible on camera ensuring you use the pause mode for this. It is the responsibility of the student to ensure that they are clearly visible on camera. Failure to be visible on the virtual clinic will result in your session being denied.
-Students are expected to actively participate in all virtual clinic sessions. Active participation involves working with clients and having clients arrive for treatment.
-If a client is not on-camera or has not arrived for the session, time spent waiting for a client who has not shown up for their session will not be considered an active practice. Such time may be deducted from the total session time.
-Prior to starting the treatment please ensure that your client has arrived and is ready to start the treatment and has their consent to be film form signed.
- If a client does not show up, students do not start the session, or if the session has, for some reason been started in the session immediately and restart once the client has arrived.
-Ensure your device has sufficient battery levels and/or is plugged into charge.
-Ensure your computer screen “time-out” settings have been set appropriately in order to avoid your screen turning off during your Virtual Clinic sessions.
-Ensure you have a strong, stable and uninterrupted Internet connection at all times whilst operating the Virtual Clinic

CLIENT VIRTUAL CLINIC AGREEMENT FORM

After the client has read and agreed to the Terms and Conditions they must hold the SIGNED AGREEMENT FORM up to the camera before proceeding with the session. A new agreement form is required for each session regardless of whether the client has previously completed a form. Do not overwrite or add dates to an old form. New Session = New Agreement form.

YOU WILL NEED TO DOWNLOAD AND PRINT THE CLIENT COPY TO BE READ AND AGREED SIGNED AND SHOWN ON CAMERA BY EACH CLIENT YOU TREAT IN THE VIRTUAL CLINIC, IN ORDER FOR YOUR HOURS TO COUNT.

Privacy Mode

Privacy mode is only to be used for clients getting undressed/dressed. Continuously pausing and unpausing the session or leaving it on for extended periods makes it very hard for our Assessors to support you and view your session.

Dress Code 

As per the dress code for attending classes please ensure that you maintain the same College hygiene standards when using the Virtual Clinic. We ask that you shower prior to undertaking practice sessions, ensure that your personal sanitising routine has been strictly adhered to, your nails are clipped and that you wear clean comfortable clothing including enclosed shoes for all sessions.

Music in the Virtual Clinic

If you choose to play music while conducting a session using the Virtual Clinic keep it to a low enough volume, that it does not interfere with the session audio being heard by your assessor. Please check with the assessor prior to commencing the massage if in doubt.